Privacy Policy
Last updated: 11 October 2026
1. Who we are
Desai Business Services Limited ("DBS", "we", "us") is the controller of the personal data described in this policy. We are registered in England and Wales under company number 07445100. Registered office: Number Three, Siskin Drive, Coventry CV3 4FJ. You can contact us about privacy matters using our contact form; please select "Other" and mention "Privacy" in your message.
2. The data we collect
When you use our contact form, we collect:
- your name, email address and, if you provide them, your phone number and business name;
- details you give about your business and your enquiry (such as sector, turnover band and timescale);
- your consent choices.
When you visit the website, our hosting provider may process limited technical data, such as your browser type and pages visited, in server logs. We do not use analytics tools on this website.
We do not intentionally collect special category data. Please do not include sensitive personal information in your message.
3. How and why we use your data
| Purpose | Lawful basis |
|---|---|
| Responding to your enquiry and discussing a possible engagement | Legitimate interests (responding to business enquiries) and, where relevant, steps before entering into a contract |
| Keeping a record of enquiries | Legitimate interests |
| Sending occasional insights, only if you opt in | Consent, which you can withdraw at any time |
| Keeping the website secure and preventing spam | Legitimate interests |
| Meeting legal obligations | Legal obligation |
4. Who we share it with
We do not sell your data. We share it only with service providers who help us run the website and handle enquiries (for example our website host, our email provider and Cloudflare for spam protection). They act on our instructions and are bound to protect it. We may also disclose data where the law requires it.
5. International transfers
If a service provider processes data outside the UK, we make sure appropriate safeguards are in place, such as UK adequacy regulations or the International Data Transfer Agreement or Addendum.
6. How long we keep it
- Enquiries that do not lead to an engagement: up to 12 months, then deleted.
- If you become a client, your data is kept under the terms of your engagement.
- Marketing preferences: until you withdraw consent.
7. Your rights
Under UK data protection law you have the right to:
- access your personal data;
- have it corrected;
- have it erased;
- restrict or object to its processing;
- data portability;
- withdraw consent at any time, where we rely on consent.
To exercise any of these rights, use our contact form. We will respond within one month.
8. Cookies
This website uses only the cookies strictly necessary for it to work and for security (for example spam protection). We do not use advertising or tracking cookies. If this changes, we will ask for your consent first.
Our contact form uses Cloudflare Turnstile to protect it from spam. To do this, Turnstile processes limited technical data from your browser, such as your IP address.
9. Security
We use appropriate technical and organisational measures to protect your data, including encrypted (HTTPS) connections and restricted access to enquiry records.
10. Complaints
If you are unhappy with how we handle your data, please contact us first using our contact form. You also have the right to complain to the Information Commissioner's Office (ICO): ico.org.uk.
11. Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page.